Kenya's premier platform connecting customers with verified, professional service technicians
To revolutionize how Kenyans access professional service technicians by providing a transparent, reliable, and efficient platform that benefits both customers and technicians.
Every technician is verified with ID, credentials, and background checks
Labour is based on job magnitude and complexity, with admin review to help prevent overcharging. Transport is KSh 1,000 per 15 km radius band and remains payable even if a quotation is declined.
Fair commission structure (75%) helping technicians build sustainable businesses
Fixrunner connects customers with verified technicians for plumbing, electrical, HVAC, refrigeration, kitchen equipment, and laundry services across major urban centres in Kenya.
Customer support is available through the platform and customer care. Payments can be made through M-Pesa Paybill 880100, account 011110, or NCBA Bank account 1010617714.
New spare parts used through Fixrunner include six months of warranty coverage, subject to the applicable service terms.
We combine technician verification, clear job records, quotation approvals, and complaint support to make service delivery more accountable.
Fixrunner was born from a simple observation: finding reliable, qualified service technicians in Kenya shouldn't be difficult or uncertain. Too many customers struggled with unreliable contacts, unclear pricing, and concerns about technician credentials.
At the same time, skilled technicians faced challenges growing their businesses, accessing customers, and earning fair wages for their expertise. We saw an opportunity to bridge this gap with technology.
Today, Fixrunner connects verified technicians specializing in plumbing, electrical work, HVAC, refrigeration, kitchen equipment, and laundry services with customers across Kenya. We've built a platform that ensures transparency, accountability, and fair treatment for all parties.
Clear pricing, detailed invoices, and open communication between all parties
Rigorous technician verification and quality standards for all services
Equitable treatment and compensation for technicians, reasonable prices for customers
Rating systems, warranties, and dispute resolution to ensure accountability
Whether you need a service or you're a qualified technician, Fixrunner is here to help